We have made an important upgrade to our transcript services at RCC and transitioned to utilizing Parchment as our provider for transcript requests, enhancing efficiency and convenience for our students.
With Parchment’s integration into our system, the process of ordering and processing transcripts has become seamless. Transcript processing no longer requires manual PDF uploads by our Registrar staff. Instead, transcripts are now processed automatically, ensuring swift delivery to students and receiving institutions. This translates into significantly reduced turnaround times, with electronic transcript requests fulfilled within hours for institutions equipped to receive them digitally.
Parchment also handles the printing and mailing of transcripts for those instances where physical copies are required. This alleviates the administrative burden on our Registrar staff, allowing them to focus on other vital student support functions.
Ordering transcripts through Parchment incurs a standard fee of $7, with options available for expedited shipping for paper transcripts at an additional cost. Additionally, third-party entities may request transcripts on behalf of students provided they have obtained a signed FERPA release.
We will still offer transcripts for free to students sending them to SOU or if they are part of the OSU Degree Partnership Program (DPP). Students can submit a DocuSign request form for those requests.
We have successfully utilized Parchment for diploma servicing for the past year-and-a-half and we are confident that extending their services to transcript processing will further streamline our operations. Parchment’s user-friendly platform empowers students to track the status of their orders with ease, enhancing transparency and peace of mind throughout the process.
You may place an order for transcripts through Parchment.
For further details about transcript services at RCC, please refer to our website.
Thank you for your attention to this important update. We remain committed to providing exceptional service to our students. If you have questions, email Analisa Gifford at agifford@roguecc.edu.